Software Integration Resources

Empowering Prescribers & Pharmacists to Prevent Opiate Abuse

On October 26, 2015, Ohio announced an investment of up to $1.5 million a year to integrate the Ohio Automated Rx Reporting System (OARRS) directly into electronic medical records and pharmacy dispensing systems across the state, allowing instant access for prescribers and pharmacists. Use the resources below to learn more about this important initiative to address prescription drug abuse in Ohio. If you have any additional questions regarding OARRS integration, please email the Board at

Integration Process

  1. Click Create an Account in the top righthand corner of the page in the Customer Connect Portal.
  2. Follow the on-screen prompts to gather the needed information for your integration request.
  3. Within Customer Connect, you will be sent an email to e-sign the Terms and Conditions via HelloSign.
  4. The Board of Pharmacy will review your request and if approved, the state will countersign the Terms and Conditions and you will be emailed information on next steps.
  5. If your software is not integrated, you will be notified via Customer Connect during the sign-up process.
  6. If your vendor is not integrated, have them reach out to to request the API documentation. This will help them review the level of effort and how long the implementation will take. You can also check to see if your software vendor is integrated here: Integration Vendor Status.
  7. Appriss, the OARRS software vendor, will set up a technical meeting with your software vendor.
  8. Encourage your software vendor to make progress.

Additional Information